Skip to McMaster Navigation Skip to Site Navigation Skip to main content
mcmaster university logo McMaster logo

Employment Insurance and Revenue Officers

Formal Description

“Employment insurance and revenue officers administer and enforce laws and regulations related to tax revenue, employment insurance and other government benefit services. They are employed by government agencies.” (NOC 2021)

Sample Job Titles

This category includes a variety of job titles that may not necessarily be reflected by the category title. For a full index of job titles, see the category entry on the ESDC site. Example job titles include:

Tax Auditor - Government Services

Revenue Officer

Collection Officer - Taxation

Appeal Officer - Taxation

Claims Adjudicator - Employment Insurance

Collection Officer - Taxation

Integrity Services Investigator - Government Services

Municipal Tax Collector

Audit Reviewer - Taxation

Business Expertise Advisor - Government Services

Employment Insurance Agent

Citizen Services Officer (CSO) - Government Services

Typical Employment and Education Requirements

The requirements listed for each occupational category will tend to vary across particular roles, job titles, and contexts.

The following typical requirements are listed on the ESDC’s 2021 entry for this occupational category:

  • A bachelor’s degree or college diploma is usually required.
  • Several years of related administrative or regulatory experience may be required.
  • Completion of specialized government training is required.

Success with a Social Sciences Undergraduate Degree and Beyond

When reviewing typical requirements, please remember:

  • Degree and diploma listings often end with a purposefully open-ended phrase (“or a related field”, “or a similar discipline”) that acknowledges the variety and applicability of social sciences and liberal arts degrees.
  • Employers often focus less on the name or title of a candidate’s degree, and more on how they articulate their transferable skills and experiences.
  • Many qualifications and certifications are available as post-graduate certificates aimed at recent university graduates; these can make an excellent further education option for a social sciences or liberal arts degree.

Related Categories

Here are a few other categories that might interest you:

Related Sectors

Whereas Economic and Social Development Canada’s ‘occupational’ categories tend to focus more on the duties and functions that people play in specific roles, exploring careers by ‘sectors’ helps us to sort by employer type, industry, or general field of work. Here are just a few of the sectors that may be relevant to this category:

Academic Program Connections

As you select your program of study and the courses you will take, you can chart a path towards success in this sector from any one of our social sciences departments and programs. Here are just a few examples of academic disciplines that have connections with this sector:

Economics Learn More

Economics equips students with analytical and quantitative skills essential for financial regulation, tax policy, and revenue management. Courses in macroeconomics, public finance, and economic policy provide a strong foundation for careers in tax auditing, financial analysis, and government budgeting.

Sociology Learn More

Understanding social structures, workplace dynamics, and organizational behaviour is crucial for roles in public administration, policy analysis, and community services. Sociology courses explore inequality, governance, and institutional frameworks, preparing students for careers in government benefits administration and regulatory services.

Work & Labour Studies Learn More

Covering employment policies, labour relations, and workplace rights, Work & Labour Studies is valuable for careers in employment insurance, labour law, and workforce regulation. Students develop skills in labour policy analysis, collective bargaining, and employment standards, preparing them for roles in government agencies overseeing labour laws and workplace protections.

Health, Aging & Society Learn More

With a focus on healthcare systems, social determinants of health, and public policy, Health & Society supports careers in government benefits administration, healthcare finance, and social services. Students gain expertise in policy evaluation, health equity, and public health initiatives, making them well-suited for roles in employment insurance and social assistance programs.

Browse More Options by Program