Health Care Leader & Psychotherapist
How would you describe the current stage or most recent stage of your career as a Health Care Leader and Psychotherapist?
At this stage of my career, I have the opportunity to bring together my experience as both a health care leader and a psychotherapist to support meaningful organizational and community outcomes. As the Director of Quality, Communications, and Community Outreach, I primarily manage the volunteer program, community outreach and marketing, leading Accreditation, the Ethics Committee, and implementing the strategic plan within the organization. My experience in the community as well as my experience as a psychotherapist has shaped my leadership approach, reinforcing the importance of empathy, ethical decision making, collaboration, and continuous quality improvement. I am committed to building strong teams, fostering a culture of accountability and learning, and advancing initiatives that enhance the quality of care, strengthen community partnerships, and support positive outcomes for the people we serve.
What was your first ‘real’ job after graduating?
My first “real” job after graduating was as a Life Enrichment Aide at a private retirement residence. I had always known I wanted to work with older adults, but I wasn’t exactly sure what that would look like. I had been very involved in the social side of my grandfather’s care while he was living in long-term care, and that experience made me realize how much of a difference meaningful connections and activities can make. Starting in a retirement residence felt like a natural first step because it was a setting I was already familiar with. That role confirmed that I had found the right field. It sparked a genuine passion for working in the seniors’ sector and gave me a much broader understanding of the different career paths available. I quickly realized there were so many opportunities to make an impact beyond recreation, from quality improvement and leadership to ethics and organizational planning. Looking back, that first job gave me a strong foundation and helped shape the direction of my career in ways I never expected.
Which degree(s) did you complete during your education, either at McMaster, or at another institution? Please add any degree program details you think are relevant to understand your academic path (e.g. specializations, minors, post-graduate certificates, etc.)
- BA (Hons.) Health Studies & Gerontology – McMaster University
- BA Religious Studies – McMaster University
- MSW – University of Windsor
- Project Management Certificate – University of Toronto